IT Support

Dedicated, professional IT services give you the support you need in order to keep your business running smoothly. Your network and user environment become more complex as your organization grows. And with the added complexity of wireless networks, security, and BYOD, your network can be a headache to manage. Rockport’s team-based help desk and network support services are staffed with professional, certified, and experienced engineers who can audit, standardize, implement industry best practices, and who jump on each client challenge as needed.

Cyber Security

IT Security is about peace of mind. With an ever-shifting security landscape and more sophisticated attackers security is critical to the health of your business. Rockport’s tools and experience are also evolving to address these changes and ensure that you have the most up to date security practices in place. We can help your organization with a host of security goals including program deployment, security training for your staff, review of your security protocol, and more. Leave security management to our team so you can focus on what keeps you growing.

Disaster Recovery

Disasters happen. Each and every day to varying degrees. Rockport’s Disaster Recovery as a Service (DRaaS) provides automated virtual machine and data replication services. With near-time restoration through managed administration, testing and support, Rockport’s DRaaS ensures business continuity in a security cloud data center or on-prem solution. Disaster recovery is an essential to business longevity. Without a solid DR plan, you put your business and revenue at risk.

Staff Augmentation

Let our on-site engineers become a regular part of your office team. Sometimes you need that personal touch that can only be delivered face to face. Or you want the convenience of having your IT support staff down the hall or just around the corner. There’s no better way to understand the needs and demands of our clients than to work shoulder to shoulder with them in order to embrace their vision so we can confidently become their trusted technology partner.

Dark Web Monitoring

Rockport Dark Web Monitoring provides a comprehensive set of threat intelligence and identity monitoring solutions to private and public sector organizations and to millions of individuals impacted by cyber incidents. The company’s flagship product, Rockport Dark Web Monitoring, combines human and sophisticated Dark Web intelligence with capabilities to identify, analyze and monitor for compromised or stolen employee and customer data, mitigating exposure to clients’ most valuable assets – their digital identity. From monitoring your organization’s domain for compromised credentials to deploying identity and credit management programs in order to protect the employees and customers you serve – Rockport Dark Web Monitoring has the solution.